Masterflex Group - our Mission Statement

Novoplast Schlauchtechnik GmbH is a Masterflex Group company.

Das Leitbild - Text

Vision

We are a supplier of products and systems for solving challenging industrial and specialist connection tasks. Our key expertise lies in the application of sophisticated, high quality plastics.

Our vision is the global market leadership in all of our relevant markets.

Strategy

In order to achieve the objectives of our vision, we not only develop and produce customized and sophisticated products with high customer value, but also provide these together with our renowned application knowledge to customers worldwide.

This service-oriented special market strategy sets Masterflex apart from other hose manufacturers.

We abide by a value-oriented growth strategy with long-term objectives.

Basic Principles

We are a globally operating corporation with German roots.

We constantly strive to achieve, maintain and further underline our status as reliable and credible partner with our business partners.

Our customers appreciate our dedication and our inventiveness.

We are committed to applying resource-effective processes and therefore make our contribution to the environment. 

We pledge to adhere to all legal regulations at all of our sites worldwide. We ensure a constant high standard of quality and work to continuously improve – in everything we do.

What does that mean for us and for our partners?

Customers

Our customers seek solutions for their industrial and specialist connection tasks.

We support them by:

  • Providing high-quality service through our customer-oriented sales team
  • Sharing our application know-how, flexibility and quick reactions when Sales and R&D experts are working on solutions
  • Delivering promptly and with faultless quality
  • Cultivating a great working relationship with mutual respect, which is not focused on sealing a fast deal.

Our customers’ loyalty and satisfaction are the key to the growth of our company.

Employees

We expect our employees to be dedicated, to bring their own ideas and to act responsibly.

We create a safe and secure workplace, and a family-friendly environment.

Our Management strives to enhance the diversity of our employees and support the professional development of the individual employee.

Our managers’ doors are always open. We pride ourselves on maintaining our open and transparent internal communication.

Our Management leads by setting objectives, open lines of communication and performance monitoring.

We treat all our employees and colleagues with respect and appreciation. Together, we work for our company’s success!

Shareholders

The company is internationally diversified in order to provide a robust base and fundamental efficiency, which is well prepared for economic fluctuations.

Future-oriented products and continuously improving processes help us to achieve sustainable profitability and stable growth, allowing our shareholders to participate in the positive results.

Suppliers

We maintain close and long-term-oriented relationships with our suppliers.

However, we want to avoid dependencies. That’s why we pursue a balanced diversification of our supply base.

© 2015 Fleima-Plastic GmbH. All rights reserved.